Need cash but don't have your debit card with you?
With the Cardless Withdrawal feature on MyPB App and PB engage MY, you can now withdraw cash without a debit card from any Public Bank ATM near you. This new service allows you to send cash to family and friends too. Try it out now!
Mobile Banking Application Guide
Cardless Withdrawal service on MyPB
STEP 1
Login to MyPB App and select Cardless Withdrawal from the home screen
STEP 2
Select ‘Own Withdrawal’ or ‘Others’ for third party withdrawal
STEP 3
Select the amount that you wish to withdraw
STEP 4
Verify and confirm your details and click on “Pay” to perform the transaction
STEP 5
Authenticate the transaction via PB SecureSign (Biometric Authentication/ 6-digit PIN)
STEP 6
T-Code will be generated on MyPB App whilst W-Code will be sent via SMS.
For 3rd party withdrawals, please forward the T-Code to the recipient. The W-Code will be sent via SMS to the recipient’s mobile number.
Cardless Withdrawal service on PB engage
STEP 1
Login to PB engage MY app with username and password, select Cardless Withdrawal from the side menu
STEP 2
Select ATM Withdrawal Service icon
STEP 3
Select ‘Own Withdrawal’ or ‘Others’ for third party withdrawal
STEP 4
Select the amount you wish to withdraw in the multiple of RM100.00 up to RM500.00
STEP 5
Agree & Confirm with the Terms & Conditions
STEP 6
Authenticate the transaction using PB SecureSign (i.e. Face ID/Fingerprint or using 6 digits SecurePIN)
STEP 7
T-code is generated on PB engage MY app and W-code is sent via SMS
For 3rd party withdrawal, forward the ‘T-code’ to the recipient. W-code is sent via SMS to the recipient’s mobile number
ATM/ CRM Guide
Go to any Public Bank’s ATM/CRM, select ‘Cardless Withdrawal’
Select ‘Proceed’ to accept the Cardless Withdrawal Terms & Conditions
Key in the T-code
Followed by the W-code
Upon authentication of the code, the cash will be dispensed
Frequently Asked Question
Cardless Withdrawal is a new service available on MyPB App / PB engage MY that allows customers to initiate cash withdrawals from any ATM / CRM without a debit card
All MyPB App / PB engage MY users who own a Public Bank Berhad (PBB) / Public Islamic Bank Berhad (PIBB) Savings or Current Account.
The Cardless Withdrawal service is secured with Two-Factor Authentication and additional security measures as follows:
- Login on MyPB App / PB engage MY
- Authentication via PB SecureSign
- A 7 digit Transaction Code (T-Code) will be generated via MyPB App / PB engage MY .
- A 6 digit Withdrawal Code (W-Code) will be generated via SMS.
Daily transaction limit capping of RM1,000 per day, which is a subset of the daily third party fund transfer limit
This service is provided free of charge.
‘T-code’ is the 7-digit code generated via MyPB App / PB engage MY.
‘W-code’ is the 6-digit code sent to the customer / recipient via SMS.
Terms & Conditions
- Cardless Withdrawal Terms & Conditions
