Cardless Withdrawal

Need cash but don't have your debit card with you?

MyPB App

STEP 1

STEP 2

Select ‘Own Withdrawal’ or ‘Others’ for third party withdrawal

STEP 3

Select the amount that you wish to withdraw

STEP 4

Verify and confirm your details and click on “Pay” to perform the transaction

STEP 5

Authenticate the transaction via PB SecureSign (Biometric Authentication/ 6-digit PIN)

STEP 6

T-Code will be generated on MyPB App whilst W-Code will be sent via SMS.

For 3rd party withdrawals, please forward the T-Code to the recipient. The W-Code will be sent via SMS to the recipient’s mobile number.

Go to any Public Bank’s ATM/CRM, select ‘Cardless Withdrawal’

Select ‘Proceed’ to accept the Cardless Withdrawal Terms & Conditions

Key in the T-code

Followed by the W-code

Upon authentication of the code, the cash will be dispensed

Cardless Withdrawal is a new service available on MyPB App that allows customers to initiate cash withdrawals from any ATM / CRM without a debit card

All MyPB App users who own a Public Bank Berhad (PBB) / Public Islamic Bank Berhad (PIBB) Savings or Current Account.

The Cardless Withdrawal service is secured with Two-Factor Authentication and additional security measures as follows:

Daily transaction limit capping of RM1,000 per day, which is a subset of the daily third party fund transfer limit

This service is provided free of charge.

‘T-code’ is the 7-digit code generated via MyPB App.

‘W-code’ is the 6-digit code sent to the customer / recipient via SMS.