Looking to transfer money in a safe and secure way?
Explore our range of remittance services catered to both local and international transactions.

Local & Foreign Remittance
PB Remittance Xpress covers a range of remittance services, ensuring swift and reliable transfers, whether it’s locally or internationally.
Real-time Electronic Transfer of Funds and Securities System (RENTAS) Available Over-the-Counter |
A real-time transfer of large funds and securities payment within Malaysia
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DuitNow Transfer Available via ATM, PBe Online Banking & Mobile Banking |
A fast interbank funds transfer within minutes for interbank payments within Malaysia
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Interbank Giro (IBG) Payment System Available via ATM, PBe Online Banking, Mobile Banking & Over-the-Counter |
A convenient interbank funds transfer for interbank payments within Malaysia
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Local Banker’s Cheque Available Over-the-Counter |
A cheque issued in Ringgit Malaysia by the Bank on behalf of the applicant
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Foreign Demand Draft# | A foreign currency draft drawn on another Bank requesting the latter to pay the beneficiary in overseas |
SWIFT / Foreign Telegraphic Transfer* | A safe and fast means of sending funds to beneficiary’s bank account in overseas/ receiving funds from overseas in your bank account |
PB Indonesia Money Transfer# | A fast and secure way to send money to individuals in Indonesia |
Western Union Money Transfer* | A fast way to send money worldwide at any Public Bank branches or PBe Online Banking and receive money worldwide at any Public Bank Branches. |
#Only available Over-The-Counter
*Available Over-The-Counter & PBe Online Banking
Click here to view the Rates & Charges.
Public Bank Western Union Money Transfer (WUMT) Service
Western Union Over-The-Counter
Send and receive money from anywhere in the world via Public Bank branches.
General Features
- Money is available to the receiver within minutes* after the money is sent.
- The applicant / sender and receiver must
- Be an Individual aged 18 years or above
- Possess an original identity card (MyKad) for Malaysians or original passport and working permit for non-Malaysians
- No bank account is required to send or receive money under this service.
- The maximum amount that can be sent and received is RM10,000 and RM50,000 per transaction respectively.
For more details, please call any Public Bank branch or Western Union Toll Free Number: 1800 813 399
*Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, agent location hours, difference in time zones, or selection of delayed options. Additional restrictions may apply. See send form for details.


Western Union via Public Bank Online Banking services
Enjoy the convenience of transferring and receiving money overseas via Public Bank Online / Mobile Banking Services
Why use Western Union Online Money Transfer?
- Send and Receive within minutes*
- Convenient and Reliable
- Receiver needs no bank account
- Receiver receives cash
For more details, please call any Public Bank branch or Western Union Toll Free Number: 1800 813 399
*Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, agent location hours, difference in time zones, or selection of delayed options. Additional restrictions may apply. See send form for details.
Now, you can now send cash overseas with secure online access with Western Union1 within minutes2 . The recipients will be able to collect the cash at any of the over 550,000 authorised service provider locations in over 200 countries and territories3 .
Why use Western Union Online To Cash Money Transfer?
- Send and Receive Within Minutes2
- Convenient and Reliable
- Receiver needs no bank account
- Receiver receives cash
- Your funds will be remitted by Public Bank to your overseas receivers through the Western Union Remittance System and its network of Authorised Service Providers located outside of Malaysia.
- Funds generally available in minutes subject to terms and conditions of services including payout location hours and differences in time zone.
- Network data as of February, 2018.
How to send money with Western Union
There are three key steps to sending funds via PBe with Western Union:
1. Making the online transfer
a. Click on "Fund Transfer"
b. Click on "Western Union"
c. Click on "Send Money"
d. Click "Accept"
e. Enter the necessary information
f. Approve the transaction via PB SecureSign or SecureSign Token.
2. Verifying and confirming your money transaction details
- The Money Transfer Control Number (MTCN) would be provided on the acknowledgement page. Do not disclose your MTCN to anyone other than the receiver of the funds.
- Check the status of your money transfer online or call Western Union Malaysia Customer Care Line at 1-800-813-399 (toll free within Malaysia).
3. Informing your receiver
Please remind your receiver to bring valid identification. Provide your receiver with the following information:
- Your full name (sender).
- Country from where the money was sent.
- The currency and amount sent.
- Money Transfer Control Number (MTCN).
PB Visa Direct
A simple and secure way to transfer money from your PBe Online Banking to any eligible Visa® card globally.
Now you can send money directly to any eligible Visa® card in overseas using Public Bank Online Banking.

Foreign Exchange (FE) Policy
BNM has launched a new section in their website on everything-you-want-to-know concerning the Foreign Exchange (FE) Policy that is structured according to:
- Residency (resident, non-resident); and followed by,
- Purpose (investing, borrowing, hedging, etc.).
Click here to access to BNM’s website on the following subject:
- FE Notices
- Frequently Asked Questions
- Online application forms (to obtain BNM's approval for non-permitted transactions)
Any transaction involving the following parties and currency should be in compliance with the FE Policy:
- Payment in Ringgit between Resident and Non-Resident
- Payment in Ringgit Between Non-Residents
- Payment in Foreign Currency between Residents
- Payment in Foreign Currency between Resident and Non-Resident
Under Section 214(9) of the Financial Services Act 2013 and Section 225(9) of the Islamic Financial Services Act 2013, any person who contravenes or fails to comply with any requirement, restriction or condition imposed under a written approval granted by BNM commits an offence and shall, on conviction be liable to:
- Imprisonment for a term not exceeding ten (10) years; and/or
- A fine not exceeding fifty (50) million ringgit.
Minimum Due Diligence for Foreign Exchange Rules
Financial Institutions (FIs) are also required by Bank Negara Malaysia to establish internal controls and procedures to ensure compliance with the FE Policy. A copy of the Minimum Due Diligence (MDD) Guide for Foreign Exchange Rules is as per attachment below.
FIs may exercise the due diligence process above the minimum standard in accordance to foreign exchange risk exposure on a case to case basis.
Kindly select any of the topic below for further information/clarification:
It is a set of rules administered by Bank Negara Malaysia (BNM) based on the provisions set forth under the Financial Services Act 2013 and the Islamic Financial Services Act 2013 to safeguard the balance of payments position or value of ringgit.
It comprises of the following:
- Interpretation
- DECLARATION ON ENTITIES CREATED, INCORPORATED, etc. IN LABUAN
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Notice 1 : DEALINGS IN CURRENCY, GOLD AND OTHER PRECIOUS METALS;
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Notice 2 : BORROWING, LENDING AND GUARANTEE;
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Notice 3 : INVESTMENT IN FOREIGN CURRENCY ASSET;
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Notice 4 : PAYMENT AND RECEIPT;
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Notice 5 : SECURITIES AND FINANCIAL INSTRUMENTS;
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Notice 6 : IMPORT AND EXPORT OF CURRENCY;
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Notice 7 : EXPORT OF GOODS; and
- DIRECTION ON DEALINGS WITH SPECIFIED PERSON AND IN RESTRICTED CURRENCY.
Minimum Due Diligence (MDD) Guide for Foreign Exchange Rules
The Association of Banks in Malaysia (ABM) and Association of Islamic Banking and Financial Institutions Malaysia (AIBIM) have prepared the following MDD Guides to outline the industry standard practice to be adopted by a licensed onshore bank (LOB), and by extension its Appointed Overseas Office (AOO), when dealing with their clients in relation to the Foreign Exchange rules, either directly with the LOB or via the AOO:
It comprises of the following:
- MDD Guide for Notice 1;
- MDD Guide for Notice 2;
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MDD Guide for Notice 3;
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MDD Guide for Notice 4; and
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MDD Guide for Notice 7.
This MDD guide shall be read together with prevailing the Foreign Exchange Policy Notices issued by Bank Negara Malaysia.
- The Foreign Exchange Policy and MDD Guides can be viewed at Bank Negara Malaysia’s website i.e. https://www.bnm.gov.my/fep.
- It would be encouraged to occasionally visit the above mentioned website as Bank Negara Malaysia or ABM/AIBIM may revise/update the Foreign Exchange Policy or MDD Guide(s) respectively from time to time.
- Transaction between a Resident and a Non-Resident in ringgit (RM);
- Transaction between a Non-Resident and another Non-Resident in RM;
- Transaction between a Resident and a Non-Resident in foreign currency (FCY); and
- Transaction between a Resident and another Resident in FCY.
- Transaction between a Resident and another Resident in Ringgit; and
- Transaction between a Non-Resident and another Non-Resident in Foreign Currency.
- What type of borrowing transactions can I perform with The Bank under the Foreign Exchange Policy?
- What type of investment transactions can I perform with The Bank under the Foreign Exchange Policy?
- What type of payment transactions can I perform with The Bank under the Foreign Exchange Policy?
- Treatment of Proceeds of Export of Goods under the Foreign Exchange Policy
- No person (Resident and Non-Resident) in Malaysia shall undertake or engage in any dealing or transaction with a Specified Person or in a Restricted Currency.
- Such dealings include any forms of dealing not limited to account opening and inward/outward remittances payment transaction.
Specified Person | State of Israel or its governmental organization, authority or agency, or a natural person who is a citizen or permanent resident of the State of Israel |
Restricted Currency | Israel currency note or coin that is legal tender in the State of Israel |
Bank Negara Malaysia (BNM)’s prior approval is required to be obtained if the transaction:
- does not meet the permissible purpose or uses/sources of funds;
- will exceed/has exceeded the permissible limit; or
- involves any dealing or transaction with the State of Israel or its governmental organization, authority or agency, or a natural person who is a citizen or permanent resident of the State of Israel or its currency
Any application for approval is to be submitted via BNM’s Foreign Exchange Policy submission system at https://fep.bnm.gov.my/fep-pub/login.
Any enquiries related to the Foreign Exchange Policy (FEP) may be directed to Bank Negara Malaysia by completing and submitting an online Enquiry Form via their FEP Public Portal i.e.
This document only covers the commonly applied aspects of the Foreign Exchange Policy performed in banking transactions at Public Bank and Public Islamic Bank (collectively referred hereinafter as ‘The Bank’)
