Dear Valued Customers,
In line with the requirements issued by the Inland Revenue Board of Malaysia (“IRBM”), please be informed that with effect from 1 January 2026, an individual (standalone) e-invoice / self-billed e-invoice (i.e. e-invoice / self-billed e-invoice containing individual customer’s details) will be issued where the total invoice value exceeds RM10,000 (inclusive of service tax) in respect of fees, charges and interest imposed or paid by the Bank.
To facilitate the issuance of e-Invoice / self-billed e-invoice, we seek your cooperation to provide your Tax Identification Number (“TIN”) and Sales & Service Tax (“SST”) Registration Number (where applicable).
In the event that the required TIN is not provided by you, Bank will retrieve your TIN through the official platform made available by IRBM for the purpose of facilitating e-Invoice / self-billed e-invoice issuance and ensuring compliance with applicable regulatory requirements.
Action Required
- You are requested to update the required information for issuance of e-invoice / self-billed e-invoice via PBe / PB enterprise at www.pbebank.com / www.pbenterprise.com or at any Public Bank / Public Islamic Bank branch; and
- Ensure that the information provided is accurate, correct and up to date.
We appreciate your cooperation and understanding in complying with regulatory requirements.
For further enquiries, please contact our Customer Services at 03-21708000.
Thank you for banking with us.
