Account compromised?
Do you suspect your PBe account has been compromised? Spotted suspicious activities in your account?
Report Lost Card
Lost ATM Card
Self Service Terminal Centre, 24 Hours
Report via PBe Internet Banking
- Login PBe > "Profile Maintenance" > "Cancel ATM Card", or
- Go to PBe > "Your Needs & Solutions" > "Cancel Card" > "Cancel Your ATM Card"
Lost Mastercard / Visa Card
PBB Credit Card Centre, 24 Hours
Report via PBe Internet Banking
- Go to PBe > "Your Needs & Solutions" > "Cancel Card" > "Deactivate your Credit / Debit Card"
General Enquiries & Assistance / Feedback
6 a.m. - 12 a.m. Daily
(12 a.m. - 6 a.m. for ID Deactivation only)
Monday to Thursday: 8:45 a.m. - 5:45 pm
Friday: 8:45 a.m. - 4:45 p.m.
Phone Service : 24 Hours
Email Service :
Monday to Thursday: 8:45 a.m. - 5:45 p.m.
Friday: 8:45 a.m. - 4:45 p.m.
24 Hours
Monday to Thursday: 8:45 a.m. - 5:45 p.m.
Friday : 8:45 a.m. - 4:45 p.m.
Monday to Thursday: 8:45 a.m. - 5:45 p.m.
Friday : 8:45 a.m. - 4:45 p.m.
Monday to Thursday: 8:45 a.m. - 5:45 p.m.
Friday : 8:45 a.m. - 4:45 p.m.
6 a.m. - 12 a.m. daily
For Automated Teller Machine, Cash Recycling Machine, Cheque Deposit Machines matters
- For resume drop and general recruiting enquiries
- Request for Reference – refer to attachment
Monday to Thursday: 8:45 a.m. - 5:45 p.m.
Friday : 8:45 a.m. - 4:45 p.m.
